Controller
The data controller is ÖZDEMİR VİP TAŞIMACILIK LİMİTED ŞİRKETİ, trading as Land of Black Diamonds Travel / Black Diamonds Travel, Kemalpaşa Mah. Atatürk Blv. No: 24/5, 34134 Fatih, İstanbul, Türkiye (TÜRSAB Group A Licence A-15475).
Contact: info@blackdiamondstravel.com · +90 544 157 37 67.
Information we collect
We may collect information you give us when you enquire or book, including name, phone number, email address, travel dates, guest count, preferences, and messages sent by WhatsApp, phone, or email.
Our website may collect standard technical data such as IP address, browser type, and pages viewed through hosting and analytics tools necessary to operate the site securely.
We do not ask you to upload identity documents, passport scans, or bank account details through this website. Do not send such documents unless we specifically request a secure channel for a confirmed booking requirement.
How we use information
We use personal information to respond to enquiries, prepare quotes, confirm bookings, communicate itinerary details, process payments through the channels we designate, meet legal and TÜRSAB obligations, and improve our services.
- Responding to enquiries and providing experience details
- Confirming and administering bookings (including via Bókun where used)
- Customer service and operational coordination
- Legal, accounting, and regulatory compliance
Sharing
We share personal information only as needed with service providers who help us operate (for example hosting, email, WhatsApp communications, and booking systems such as Bókun), and with authorities when required by law.
We do not sell your personal information.
Payments
This website does not currently process live card payments and does not host an active Repayd card checkout. If and when a payment provider is connected, payment data will be handled by that provider under their terms; we will update this policy accordingly.
Retention
We keep enquiry and booking records only as long as needed for the purposes above and for applicable legal retention periods in Türkiye.
Your rights
Subject to Turkish law, you may request access to, correction of, or deletion of personal information we hold about you, and you may object to certain processing. Contact info@blackdiamondstravel.com to make a request.
Governing law
This privacy policy is governed by the laws of the Republic of Türkiye.